How, when, and in what format your completed copy is delivered.
Sleigh Copywriting SARL delivers all services digitally. No physical products are shipped.
Copy is delivered by email to the address provided at checkout. Large files may be shared via a secure link. We can deliver directly into your CMS (WordPress, Webflow, Shopify) by prior arrangement.
Standard: Microsoft Word (.docx) and PDF. On request: plain text, Google Docs, HTML. For email sequences: formatted for your ESP. For social content: character-count formatted per platform.
| Package | Standard | With Express add-on |
|---|---|---|
| Debut | 7 business days | 2 business days |
| Atelier | 14 business days | 5-7 business days |
| Maison | Agreed per project | Subject to scope |
| Individual services | 5-7 business days | 2 business days |
Business days are Monday to Friday, excluding French public holidays. Timelines start from the later of payment confirmation or receipt of completed brief materials.
Projects cannot begin without completed brief materials. Incomplete briefs delay the start date. We send a brief form after payment confirmation.
If you have not received your delivery by the agreed date, email hello@sleighcopywriting.com with your order reference. We investigate and redeliver within 24 hours.